Frisco Community Tennis © Copyright
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Registration – Registration for tennis programs, drills or reserving a class can be made on our players portal or our app at www.friscocommunitytennis.com. We do not take over the phone registrations or process any registrations in the pro shop.
Refunds – Participants may request refunds for classes up to three (3) business days before the program’s first class. Mid-session cancellations will not receive refunds. No other refunds are offered.
Medical refunds requested prior to the start date of the course/program will be granted in full with a doctor’s note. A doctor’s note must be presented for all medical refunds to be granted. A pro-rated refund will be granted for medical refund requests received during the course/program.
Inclement weather – Any cancellations due to inclement weather will be communicated via email and SMS by Frisco Community Tennis. In such cases, a make-up class will be scheduled at a later date.
Make-ups – If a class is missed for any reason other than inclement weather, participants must schedule a make-up class within the same session, excluding the final week of the session. Please note that there are no make-up options available for participants enrolled in the unlimited package.
Programs, Clinics, & Special Events– All programs, clinics, and special events must be paid in full at time of registration. If a clinic has only 2 players registered, the workout will be shortened to one (1) hour. Clinic cancellations must be made 8 hours prior to scheduled class time. Any cancellation made less than 8 hours in advance will not be eligible for refund. Special events that are cancelled due to weather will be credited back to your account.
Court reservations:
Cancellations:
Prohibited activities:
Pro Shop Return Policy – Returns will only be allowed if item is in exact condition as purchased. Used or unwrapped racquets will not be eligible for returns.